Shipping & Returns

SHIPPING POLICY

Your order will be wrapped up in lovely recyclable packaging and sent out to you as quickly as possible.

 

Standard shipping is a flat rate of £2.99 and usually takes 2 working days to arrive. If you're in a hurry to receive your bundle of plastic free joy, we offer express shipping for a flat rate of £3.99 - this usually takes one working day to arrive. I also offer local pickup for free from Blackheath, London (SE3 0TL) - please note this is available on Mondays, Tuesdays, Fridays and Saturdays.

If you're outside the UK, please drop me an email at hello@nousinthewild.com for options. I am working to add international shipping locations (though please do think about the carbon footprint and see if you have any stockists closer to home) - please let me know where you are and I'll see what I can do!

Return & Exchange Policy

If you're unsure about any of your products, please get in touch at hello@nousinthewild.com and I will do my very best to help.

It's okay if you change your mind - simply keep the items you wish to return in their original packaging, include a note with your name and order number and return to:

No Us in the Wild

17 Royal Parade

London

SE3 0TL

As soon as I receive your items I will issue a refund (minus delivery) and send you a confirmation email. Please ensure you have proof of postage and send via tracked delivery - I cannot be responsible for returns lost in the post.